You can be assured that your counselling sessions are totally confidential and that the contents of the sessions will remain between you and your counsellor. You will be asked to sign a confidentiality statement at your first meeting. The only exception to confidentiality is if your counsellor considered that you were a danger to yourself or others when other relevant people might be informed about the concerns. Such a decision to break confidentiality is never taken lightly.

Counsellor Standards

All the counsellors working for Safe Space are a member of the governing professional bodies for Counselling and Psychotherapy – BACP or UKCP – and have regular 1:1 and group supervision. This ensures that the best professional standards are maintained.
They also regularly attend courses for continuing professional development.


If you have a complaint about our service, please initially contact the service co-ordinator on 07742022443 or email

Please also visit the BACP website section on making a complaint.